Business Process Coordinator

In this role, you focus on professionalizing and safeguarding processes within Supply Chain Management and Order-to-Cash. Your responsibilities include:

• Developing, rolling out, publishing, and maintaining procedures and work instructions according to SCM/O2C Standards of Excellence
• Identifying and initiating improvement opportunities and process redesign across departments
• Improving process accuracy, consistency, efficiency, and customer satisfaction
• Setting up and improving Process Governance within SCM/O2C teams
• Monitoring process compliance and quality standards
• Supporting and guiding audits and CAPAs (Corrective and Preventive Actions)
• Analyzing complaints at both departmental and cross-functional levels and implementing improvements
• Representing the department in cross-functional projects, audits, and improvement initiatives

We are looking for an ambitious, proactive, and service-oriented professional who can maintain an overview and works accurately.

Additionally, you have:

• A completed Bachelor’s degree (required)
• Excellent command of the English language
• 1–4 years of relevant work experience
• Experience with MS Office and SAP (required)
• Preferred: experience with tools such as Celonis, AI applications, and/or knowledge of a medical/pharmaceutical environment
• Strong collaboration skills, customer focus, and a solution-oriented mindset
• Experience with process analysis, process redesign, and project-based work
• Strong communication skills to work cross-functionally and negotiate

• A challenging role within an international pharmaceutical environment
• A role with significant impact on process improvement and quality
• Intensive collaboration with various departments and specialists
• Competitive hourly rate between €21.70 and €27.00 depending on experience
• Full-time temporary position with professional development opportunities
• Working in a dynamic and quality-driven work environment in Maastricht

Our client is an international seed breeding company specializing in vegetable seeds. They focus on developing innovative, sustainable solutions that support farmers worldwide in providing food for the ever-growing global population. In 2022, they were once again certified as a TOP Employer in the Netherlands. You will have the opportunity to be part of a culture that values employees’ passion for innovation and empowers them to drive change.